{"id":283322,"date":"2026-10-15T13:53:35","date_gmt":"2026-10-15T12:53:35","guid":{"rendered":"https:\/\/pinkelephantmedia.com\/academy\/?page_id=283322"},"modified":"2026-10-15T13:58:28","modified_gmt":"2026-10-15T12:58:28","slug":"report-a-fault","status":"publish","type":"page","link":"https:\/\/pinkelephantmedia.com\/academy\/report-a-fault\/","title":{"rendered":"Report a fault"},"content":{"rendered":"<div style=\"max-width:720px;margin:40px auto;padding:0 20px;font-family:'Bricolage Grotesque',sans-serif;color:#1B1423\"><div style=\"display:flex;align-items:center;gap:22px;flex-wrap:wrap;margin:0 0 18px\"><img decoding=\"async\" data-src=\"https:\/\/pinkelephantmedia.com\/academy\/wp-content\/uploads\/2026\/10\/henny-maltby.jpg\" alt=\"Henny Maltby\" style=\"--smush-placeholder-width: 614px; --smush-placeholder-aspect-ratio: 614\/768;width:120px;height:120px;border-radius:50%;object-fit:cover;object-position:50% 12%;border:4px solid #E72878;background:#BFE0EA;flex:none\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><div><p style=\"font-family:'Caveat',cursive;font-size:28px;color:#B8155A;margin:0\">Something not quite right?<\/p><h1 style=\"font-family:'League Gothic',sans-serif;font-weight:400;text-transform:uppercase;font-size:56px;line-height:.95;margin:6px 0 0\">Report a fault<\/h1><\/div><\/div><p style=\"font-size:20px;line-height:1.5;color:#1B1423;font-weight:700;margin:0 0 6px\">Tell Henny and she\u2019ll put it right.<\/p><p style=\"font-size:17px;line-height:1.55;color:#4a4055\">Our courses are new, so if a link, a prompt, a download or a video isn\u2019t working the way the lesson says, let me know here. You don\u2019t need to book a call for this.<\/p><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 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